Make and receive calls with the XCL Phone App for android and IOS devices. It lets you take your PBX with you!  No setup required, just download and login. Available today from the Apple App Store and Google Play . Features include: Voicemail indicator, ACD agent status, Call history, Assisted transfer, Blind transfer, Caller id, Hold, Encrypted audio, Multiple call instances, DTMF during calls, Handset, speakerphone & Bluetooth supported. The PBX Directory is coming soon! Note: Calls made will have

XCastLabs has been awarded a Spring 2023 Leader Award by SourceForge, the world’s largest software and services review and comparison website. This award recognizes exceptional companies and products with outstanding user reviews that puts them in the top fifth percentile of highly reviewed products on SourceForge. To win the Spring 2023 Leader award, each winner had to receive enough high-rated user reviews to place the winning product in the top 5% of favorably reviewed products on SourceForge, which demonstrates the

XCast Labs introduces the ACD Callback Option for Hosted PBX service. This feature gives callers the option to wait for an agent or hang up, while still maintaining their place in queue, and receive a callback when they get to the front of the queue. If a callback from ACD fails (Busy, No-Answer) there will be 2 more attempts to reach the caller, with a 10-minute delay between attempts. To begin using, a customer will need to set up their

Call Blocking at its finest! Our newly released unique and patent protected feature provides end users complete call management.  When this call blocking feature is enabled, callers are prompted to press a digit before being connected.  Every time someone successfully completes the CAPTCHA, their number will automatically get added to your Contact list. The system remembers their response so they will not be continually presented with that message.  Calls that can’t dial a digit will be disconnected. Also, you can

Utilize Microsoft Teams as a primary or secondary device with your Hosted PBX or SIP Trunk account. Features include instant messaging, voice and video calls, document sharing, and many more! How does it work?Direct Routing allows users to place outbound calls from within Teams, and when such calls are made they will be routed through their PBX or Trunk account, utilizing the service plans and rates that are active on that account.  It also allows a user to receive calls, within

Check out our many reviews from happy people. Customers love our products and services. We welcome your feedback and would like to hear from you at: XCastLabs Reviews – For inquiries please contact info@xcastlabs.com.

Several technology-focused magazines have identified XCastLabs as one of the outstanding companies in 2020. Like Enterprise Networking magazine, the company is frequented cited in the media for its outstanding network and its team’s commitment to respond to customer’s emerging business needs.

XCast offers Voicemail to Text available as a Hosted PBX feature. PBX users can elect to have the voicemail transcription added to their voicemail alert delivered to their email.  Contact us today and add this feature to your PBX Phone System!

CIO Bulletin selected XCast Labs as one of the 10 most prestigious companies of the year 2021! Read the full article on the CIO Bulletin website which features our XCast Founder and Executive Chair, Patricia Mathis, and XCast Co-Founder and CTO, Vladimir Smelyansky.

XCast introduces PBX desktop collaboration.  Your PBX features will now extend to your PC or Mac for a convenient, powerful softphone. Make and manage your calls and conference calls from your desktop. The XCast Desktop phone can be used anywhere in the world with Internet.

The Attendant Console, Portals and Web Phone are easily accessible to customers through the Voice Control Panel. Find what you need with the touch of an icon, under the new Applications tab.  The XCast Voice Control Web Portal makes business easy! For more information contact info@xcastlabs.com

XCast now offers an award winning next generation All-In-One Cloud and/or premise based Contact Center Solution.

Our solution makes your agents more productive so they can sell more and deliver top-notch service. Our product delivers the advanced features and tools you need to compete and deliver as best-in-class.

Our newest patent prevents call loops for wholesale VoIP termination. This feature was first introduced several years ago by the XCast engineering team and is one of several patents awarded to XCast.  XCast’s innovative technology provides call loop detection and prevention for VoIP SIP-based wholesale traffic termination when multiple carriers are involved in handling the same phone call. 

XCast customers have reliable expanded connectivity services such as wireless, DSL, T-1 Services, Ethernet service, and OCx. Each service has a different fit and levels of pricing so we can easily customize a package to your needs. XCast utilizes the best providers everywhere for US national coverage and International locations. Our years of experience in voice and data services ensure a seamless process between engineering solutions, implementation and on-going support needs.  Inquire about our services today!