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Call blocking features

Call Management and Robocall Blocking

Call Blocking at its finest! Our newly released unique and patent protected feature provides end users complete call management. 

When this call blocking feature is enabled, callers are prompted to press a digit before being connected.  Every time someone successfully completes the CAPTCHA, their number will automatically get added to your Contact list. The system remembers their response so they will not be continually presented with that message.  Calls that can’t dial a digit will be disconnected.

Also, you can add contacts in advance to your Contact list.  This will allow these authorized callers to bypass Captcha. This could be your pharmacy, doctors’ office, or school that send automated messages that can’t dial the Captcha. Get the calls you want and skip the ones you don’t.

The CONTACTS TAB replaced the Speed Dial tab and is a collaboration with Captcha.  Here you can assign special attributes to calls – speed dial, type of call rejection, ring style, Do Not Disturb, and robocall screening.

Captcha is available to PBX and Single-line customers.


Do not accept calls from anonymous callers

No Caller ID, no problem. We have an option for that too. If an inbound call is not signed, such as international calls or the attestation level is below A, the call will be sent to voicemail. These call blocking features are located in the Features tab of the Voice Control Panel.

 

For assistance adding this feature to your existing service, please contact support@xcastlabs.com or 800-254-3109. For new customers, please reach out to our sales department at sales@xcastlabs.com or call 844-853-3390.

Our current promotions include these call blocking features!  New Hosted PBX Customers receive:

  • FREE Yealink T31P phone per extension, power supply included
  • Always FREE inbound minutes
  • FREE Installation – 2 and 3 year term required

To learn more about how these features work, check out this short video here.