The First and Still the Best
XCast is the nation’s leading provider
No matter the size of your business, XCast’s versatile and proprietary VoIP technology can meet your 21st century communications needs. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers.
The First and Still the Best
in VoIP Communication!
XCast is the nation’s leading provider of Business Enterprise Solutions
For businesses and organizations large and small, XCast’s versatile, proprietary VoIP technology delivers a broad spectrum of powerful, scalable, 21st century communications tools. Think XCast for the complete suite of highperformance, reliable, Internet telephone services – from telecom solutions via Hosted IP-PBX, to SIP trunking, carrier services and call center software solutions for white labeled resellers, agent partners, carriers and call centers.
additional products
SOHO + Single User
Unlimited minutes of residential, high-quality VoIP calls anywhere in the Continental US, Canada, Hawaii, Puerto Rico and US Virgin Islands.
Cloud Contact Center
XCast’s Cloud Contact Center offers full control over powerful, built-in features that boost productivity, customer loyalty, and business agility without requiring specialized IT skills.
Data Services
XCast Data Services bring the right network services and weaves them into a comprehensive solution for your business or enterprise.
Big Events + Conferences
XCast's Event and Large Conference Meeting solution is suited to groups of 10-10K participants. Reach exponentially more people than standard, inbound conferences or Webcast platforms.
Why XCast?
We were the first and still the best. For nearly three decades, our engineers have been blazing trails in unified communications. Our founding team first demonstrated the power of speech recognition technology in the mid-1990s and introduced the world’s first digital Personal Assistant. By 2000 we had developed and introduced the first soft switch into a major carrier network and two years later launched the first ground-breaking and completely hosted SIP-based voice services.
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News
Take your PBX to your mobile device!
Make and receive calls with the XCL Phone App for android and IOS devices. It lets you take your PBX with you! No setup required, just download and login. Available today from the Apple App Store and Google Play . Features include: Voicemail indicator, ACD agent status, Call history, Assisted transfer, Blind transfer, Caller id, Hold, Encrypted audio, Multiple call instances, DTMF during calls, Handset, speakerphone & Bluetooth supported. The PBX Directory is coming soon! Note: Calls made will have
XCastLabs Wins the Spring 2023 Leader Award
XCastLabs has been awarded a Spring 2023 Leader Award by SourceForge, the world’s largest software and services review and comparison website. This award recognizes exceptional companies and products with outstanding user reviews that puts them in the top fifth percentile of highly reviewed products on SourceForge. To win the Spring 2023 Leader award, each winner had to receive enough high-rated user reviews to place the winning product in the top 5% of favorably reviewed products on SourceForge, which demonstrates the
Customer Call Back Option
XCast Labs introduces the ACD Callback Option for Hosted PBX service. This feature gives callers the option to wait for an agent or hang up, while still maintaining their place in queue, and receive a callback when they get to the front of the queue. If a callback from ACD fails (Busy, No-Answer) there will be 2 more attempts to reach the caller, with a 10-minute delay between attempts. To begin using, a customer will need to set up their