XCast enlarged its patent suite again in 2018 with the USPTO award of an innovation that prevents call loops for wholesale VoIP termination. This feature was first introduced several years ago by the XCast engineering team and provides call loop detection and prevention for VoIP SIP-based wholesale traffic termination when multiple carriers are involving in handling the same phone call.
Now at the touch of an icon the Attendant Console, Portals and Web Phone are handily accessible to XCast customers through their XCast Voice Control Panel under the new Applications tab. The XCast Voice Control Web Portal makes business easy!
Traveling? Do you use your smartphone more than a desk phone?
Then the newly released XCL PBX Dialer is for you!
The XCL PBX Dialer application allows users to call corporate PBX extensions directly from a smart phone.
Now available for Android and iOS devices with dialing capabilities.
XCast makes doing business easy!
XCast introduces features to extend the XCast PBX to your PC or Mac for a convenient, powerful softphone. Make and manage your calls and conference calls from your desktop. The XCast Desktop phone can be used anywhere in the world with internet.
Coming soon in 2019 is the XCast collaboration app enabling user collaboration for screen sharing during calls including XCast based conference calls. Share whiteboard, tasks, files, and participate in group discussions with your colleagues during conference calls and within your PBX community.
XCast customers now have a full array of connective services – Including Wireless, DSL, T-1 Services, Dedicated Ethernet service and the OCx services. Each service has a different fit and levels of pricing and reliability.
XCast utilizes only the best providers everywhere for US national coverage and International locations with competitive pricing and reliability. Our years of experience in voice and data services ensure a seamless process between engineering solutions, implementation and on-going support needs.
XCast now offers an award winning next generation Campaign Director All-In-One cloud and/or premise based Contact Center Solution.
Our solution makes your agents more productive so they can sell more and deliver top-notch service. Our product delivers the advanced features and tools you need to compete and deliver as best-in-class. When combined with our best in class carrier services, XCast has the most effective solutions for call centers of 5 to 1000+ agents.
XCast integrates business communications into the Salesforce environment to improve sales and agent productivity, increase call efficiency and redefine the sales and customer experience. Efficiency and accuracy are improved.
Easy to set up and configure with no software to download, the end user is quickly ready to enjoy the benefits of ease of use. Contacts and information are always up to date with integrated notes. No more fumbling for information with incoming information. Pop-up call screens and click-to-dial makes outbound calling fast and easy!