Integrated Unified Communications (UC) including voicemail, videomail and faxes delivered to email; voicemail alerts via SMS; voicemail via RSS feed
Unlimited, free, planet-wide extension-to-extension dialing
Video Softphone can be used as a "roaming" extension anywhere on the planet.
Multiple 20-person conference bridges with security
Web-based Administrator Control Panel (ACP) manages all features and locations from a single UI.
Web-based VoIP Control Panel (VCP) so users can manage their own features.
Auto-Attendant with multi-level prompts; company directory configured by first or last name
Web-based operator station supports BLF for up to hundreds of extensions, drag-n-drop call transfer and click-to-dial
Message-waiting indicator; Do Not Disturb
Call Transfer (blind and supervised); Call Park/Call Pick-up
3-Way Conferencing for all extensions
Enhanced Caller ID (Caller Name)
Phone numbers from over 10,000 US cities plus over 60 countries; any number can ring to the desired extension.
Toll-free numbers ring to any extension.
Time zone management by extension, so calls and voicemails are time-stamped appropriately
Customizable Call Allow/Restrict rules per extension
Full 911 coverage in US and Canada
Broadcast intercom to specified groups and direct intercom (public or private)
Inbound faxes delivered to email inbox and outbound faxing from most Windows applications
Call Groups (either Ring or Hunt)
Automatic Call Distribution (ACD) with full reporting
Custom prompts or music on hold for individual ACD queues and/or Call Groups
Account codes (verified, unverified, and optional)