CONTACT:

MOSTAFA RAZZAK

JMR WORLDWIDE

212.786.6036

M.RAZZAK@JMROWRLDWIDE.COM

 

FOR RELEASE ON JULY 7, 2010

 

XCast Labs Achieves Accredited Vendor Status With MSPAlliance

 

Hosted Voice and Video Over-IP Provider

Delivers Highest Quality, Speed-to-Market Solutions

           

Los Angeles (July 7, 2010) – XCast Labs (www.XCastLabs.com), a global, hosted Voice and Video over the Internet (VoIP) provider, today announced that it has received accreditation through the MSPAlliance’s (MSPA) Vendor Accreditation Program (VAP). VAP is the first program of its kind specifically designed by managed service providers (MSPs) as a benchmark for vendors that sell to the MSP community.

 

Vendors who bear the VAP seal have shown that they abide by the highest principles of quality in areas such as service delivery, financial stability, positive channel practices, product research and development, and MSP customer satisfaction.

 

"We are proud to welcome XCast Labs into the MSPAlliance and congratulate the Company and its executive team for its overwhelming success, and for its status as an MSPA Accredited Vendor,” said Charles Weaver, president of the MSPAlliance. "XCast has repeatedly proven its value to MSPs and other channel partners worldwide, and we look forward to their forthcoming contributions to our membership, who will undoubtedly find XCast to be a one-of-a-kind partner.”

 

"Together, XCast and New Edge Networks have been able to create a strong value proposition for multi-location customers," said Cardi Prinzi, president of New Edge Networks.  "XCast understands the value for customers in being able to effectively deploy voice services as an application over its managed network.  We congratulate XCast on this recognition from the MSP Alliance, and look forward to continuing to work with XCast to support the complex needs of multi-site enterprises nationwide."

 

XCast is unique in that its Digital Voice and Video offerings are based on its own proprietary platform. Unified Communications functionality, 99.995% reliability and patented Direct-RTP technology are among the true differentiators that enable XCast to support its position as a voice and video-over-IP leader.  Its ability to activate service for Reseller customers within a few days, compared to other service providers that need several months, means enormously reduced customer frustration and increased agent commissions. Also of note is that the Company reported more than 48% revenue growth in 2009, and that it has long since surpassed the 100,000-user mark.

 

“We are honored to receive this recognition from the MSPAlliance,” stated Cliff Rees, CEO, XCast Labs. “Over the years, we have worked closely with the Managed Service Provider community in delivering the highest quality, most-cost effective voice and video solutions to their customers and employees, and look forward to empowering MSPA members with creating new revenue generating products and services.”

 

VAP was created using a wide base of criteria considered as critical by MSPs when selecting a vendor. Criteria examined during the accreditation process include:

·        Business Practices: Focusing on channel development, channel competition safeguards, experience in the managed services industry, etc.

 

·        Product Roadmap: Examining the vendor's willingness to invest in their products in order to ensure continued relevance for the MSPs on a continued basis.

 

·        Financial: Examination of financial stability to ensure adequate support of channel initiatives and product development.

 

·        Client References: Vendor must provide at least three MSP-specific client references.

 

The MSPAlliance, with more than 10,000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using managed service providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.

 

ABOUT XCAST LABS

XCast Labs is an advanced SaaS (Software as a Service) provider that has developed a comprehensive suite of software and hardware solutions that enable Cable operators, CLECs, RLECs, ISPs, Telecom Resellers and marketing companies to offer integrated IP-based services to their end-users.  The company’s proprietary Digital Voice and Video (DV&V) platform is a fully hosted, IP-based integrated solution that delivers Class 5 switching with MIR (Most Intelligent Routing), Video Telephony, IP-PBX, SIP Trunking and other advanced IP applications including video conferencing.  (www.XCASTLabs.com).

ABOUT MSPALLIANCE

The MSPAlliance is a global organization made up of more than 10,000 Managed Service Providers and technology enablers who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. For more information about the MSPAlliance and the Managed Services Accreditation Program please visit www.mspalliance.com.

# # #